The New Year is upon us and businesses across the country are taking a closer look at their budget, profits, services and products, customers, and packaging processes, and finding new ways to improve. At Pioneer Packaging, we are the experts in packaging solution. As we begin a new year, we wanted to give our customers some insight into order and packaging fulfillment, and why it is crucial to keep these good practices in mind as you start out 2018.
We all know that e-commerce businesses are in need of a streamlined fulfillment process and fully-managed inventory, even if they do not have the required resources or even a brick-and-mortar store front. What many people don’t know is that order fulfillment centers can provide timely picking, packing and shipping for online orders, helping businesses save money and increase profits.
Tracking Packages: Today’s advanced tracking systems allow customers to find out where their package is within the fulfillment process, and when it will arrive. High-tech packaging fulfillment houses can provide real-time statuses for packages, with accurate reporting methods that allow the fulfillment centers to diagnose problems and improve the process.
Customer Satisfaction: Packaging fulfillment houses will continue improving customer service, with the ability to send emails alerting customers when their package was fulfilled and shipped. As experts in the packing and shipping processes, fulfillment centers have the resources and experience to ensure timely delivery, which is crucial in an age where customer service has gone beyond face-to-face interaction and now depends on fast shipments and convenient tracking methods.
This New Year, think quality Tracking of Packages and Customer Satisfaction as key measurements of success in your packaging initiatives.
To learn more, don’t hesitate to contact us.